Privacy Policy

Last updated: 2026-09-10

EmbassyDocuments.com (“we”, “us”) provides document attestation, apostille, legalisation and visa assistance services from New Delhi, India. This policy explains what personal information we collect, why we collect it, and what we do with it.

Information we collect

We collect only what we need to answer your enquiry and carry out the work:

Contact details you give us — name, phone number, email address, and destination country.
Document details — the type of document, the issuing state or university, and information contained in the documents you send us for processing.
Identity documents — passport copies, where an authority requires them as part of the attestation process.
Website usage data — pages visited, approximate location, device and browser type, collected through analytics cookies.

Why we collect it

To prepare a quote and answer your enquiry.
To submit your documents to the state authorities, the Ministry of External Affairs, embassies and consulates required to complete your job.
To keep you updated on progress by phone, WhatsApp or email.
To meet our own legal and record-keeping obligations.
To understand how the website is used, so we can improve it.

We share your information only where it is necessary to carry out the service you have asked for. That means the government departments, embassies, consulates, notaries, translators and courier companies involved in your specific job.

We do not sell your personal information, and we do not share it for advertising or marketing purposes.

Your original documents

Original documents entrusted to us are tracked at every stage and returned by courier . We retain copies only for as long as needed to complete your job and to meet record-keeping requirements, after which they are securely destroyed.

Cookies and analytics

This website uses cookies to remember your preferences and to collect anonymous usage statistics through Google Analytics. Analytics cookies help us understand which pages are useful and where visitors get stuck. You can block or delete cookies through your browser settings; the website will continue to work without them.

If you arrived here from an advertisement, our advertising partners may also set cookies to measure whether that advertisement led to an enquiry.

How long we keep your information

Enquiry details are kept for up to three years so we can help if you come back to us. Job records are kept for as long as required by applicable law and accounting obligations. You may ask us to delete your information sooner.

Your rights

Under India’s Digital Personal Data Protection Act 2023, you have the right to ask us what personal data we hold about you, to have it corrected if it is wrong, to have it erased where we no longer need it, and to withdraw consent you have previously given.

To exercise any of these rights, email Services@EmbassyDocuments.com or call +91 93154 13515. We will respond within thirty days.

Security

We take reasonable technical and organisational measures to protect your information and your documents against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact

EmbassyDocuments.com
B-13, Rana Pratap Bagh, Nr. GT Road Industrial Area, New Delhi – 110007, India
Services@EmbassyDocuments.com · +91 93154 13515